Privacy Policy
Privacy Policy
This Privacy Policy describes how trybiome (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from trybiome.me (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to:
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Communicate with you
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Provide the Services
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Comply with legal obligations
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Enforce terms of service
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Protect or defend our rights and users
What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and Services.
Information We Collect Directly from You
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Name, address, phone number, email
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Billing and shipping information
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Payment confirmation details
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Account credentials (username, password, security questions)
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Shopping behavior (items viewed, cart, wishlist)
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Customer support communications
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies.
This may include:
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Device and browser information
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IP address
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Network connection data
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Interaction with the Site
Information We Obtain from Third Parties
We may obtain information from third parties such as:
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Service providers like Shopify
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Payment processors (bank, credit/debit card details, billing info)
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Marketing and analytics partners
How We Use Your Personal Information
Providing Products and Services
To process payments, fulfill orders, manage accounts, handle shipping, returns, and reviews.
Marketing and Advertising
To send promotional emails, SMS, or ads and personalize your experience.
Security and Fraud Prevention
To detect and prevent fraud or unauthorized activity.
Customer Support
To respond to inquiries and improve our Services.
Cookies
We use cookies to:
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Operate and improve the Site
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Remember preferences
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Analyze performance
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Personalize ads
You can disable cookies in your browser settings, but this may affect functionality.
How We Disclose Personal Information
We may share your information with:
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Service providers (payments, shipping, IT, analytics)
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Business and marketing partners
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Affiliates
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Legal authorities when required
We do not use sensitive personal data to infer characteristics about you.
User Generated Content
If you post reviews or content publicly, it will be accessible to others. We are not responsible for how others use that information.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their privacy practices or content.
Children’s Data
Our Services are not intended for children. We do not knowingly collect data from individuals under 16.
Security and Retention
We implement reasonable security measures but cannot guarantee complete security. Data retention depends on legal and operational needs.
Your Rights and Choices
Depending on your location, you may have rights to:
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Access your data
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Request deletion
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Correct inaccuracies
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Transfer your data
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Restrict processing
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Withdraw consent
You can exercise these rights by contacting us.
Complaints
If you have concerns about how we handle your data, please contact us. You may also contact your local data protection authority.
International Users
Your data may be processed outside your country, including in the United States. We use legally approved safeguards for data transfers.
Contact
If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: info@trybiome.me